Lost Campus Cards and reporting problems
Replacement Campus Cards
Blocking Lost/Stolen Cards
- Block Usage: Door access, printing, photocopying, and tills via Campus Card portal.
- Hall Access: Inform hall reception. For access outside normal hours, contact security at +44 (0)118 378 7799.
- Report Theft: Notify Security and complete a Crime Report Form to get a Crime Report Number.
Ordering Replacement Cards
Students
- Online: Order replacement Student Campus Card online. Once ordered then collect from:
- Student Services help desk (Carrington building)
- Student Support Centre (London Road, Edith Morley building, Agriculture Building)
- In Person: Helpdesk (Whiteknights Campus Library)
Staff and Associate Members
- Online:
- Order replacement staff Campus Card
- Order replacement associate Campus Card
- In Person: Helpdesk (Whiteknights Campus Library)
Payment
- Lost Cards: £10 fee, payable by Credit/Debit Card.
- Stolen Cards: No charge if reported to Police and Crime Report Number provided. Email campuscard@reading.ac.uk with the crime reference number.
- Damaged Cards: No charge if your current card is damaged contact campuscard@reading.ac.uk for assistance.
PIN Retrieval
- Forgotten PIN: Retrieve via Campus Card portal.
Issues with Campus Card
- Contact: Email campuscard@reading.ac.uk for assistance.
Visit the Campus Card Portal today!
- Retrieve your PIN
- Top-up your Campus Card account
- Pay Library/laptop lockers fines
- Block your card if lost
Things to do now
To Find your PIN, check your account or top-up:
Contact us
Campus Card Systems
- Email: campuscard@reading.ac.uk