Library building semester time service levels

Full service

The Library offers its full range of services and support between 10:00 - 17:00, Monday to Friday eg membership and registration, during our 'core hours'.

Other service levels

During semester time, out of 'core hours' we normally offer the following levels of service, subject to staff availability. However, if (due to illness etc) staff numbers fall below the minimum level advised to ensure your health and safety, the Library may be subject to closure at short notice.

• Mornings
• Early evenings
• Late evenings/overnight
• Weekend daytime

Mornings: Monday to Friday 8:30 - 10:00, Saturday and Sunday 8:30 - 9:00

• Self-service issue, return and renewal of Library materials  
• Collection of available holds
• Photocopying
• Use of networked PCs
• Access to individual study spaces and Group Study Rooms
• Staffed Welcome Desk service for help with directional and general enquiries

Early evenings: Monday to Friday 17:00 - 19:00

• Staffed service from the Welcome Desk for help with:
  - Payment of fines (credit/debit/Campus cards only)
  - Directional enquiries
  - Referral of subject enquiries
  - Collection of items requested from 'Closed Access' and 'Off-Site Store'
  - Collection of Inter-Library Loan items
• Self-service issue, return and renewal of Library materials  
• Collection of available holds
• Photocopying
• Microfilm and microfiche reading and copying facilities
• Use of networked PCs
• Access to individual study spaces and Group Study Rooms

Late evenings/overnight: Monday to Friday 19:00 - 8:30, Saturday 17:00 - 21:00, Sunday 17:00 - Monday 8:30.
This level of service will also operate on Bank Holiday Mondays.

• Self-service issue, return and renewal of Library materials  
• Collection of available holds
• Photocopying
• Microfilm and microfiche reading facilities
• Use of networked PCs
• Access to individual study spaces and Group Study Rooms
• Staffed Welcome Desk service for help with directional and general enquiries

Weekend daytime: Saturday and Sunday 9:00 - 17:00

• Staffed service from the Welcome Desk for help with:
  - Loans, renewals and returns
  - Payment of fines (credit/debit/Campus cards only)
  - Directional enquiries
  - Referral of subject enquiries
  - Collection of items requested from 'Closed Access' and 'Off-Site Store'
  - Collection of Inter-Library Loan items
• Self-service issue, return and renewal of Library materials  
• Collection of available holds
• Photocopying
• Microfilm and microfiche reading and copying facilities
• Use of networked PCs
• Access to individual study spaces and Group Study Rooms

Any questions?

Email library@reading.ac.uk with any queries about services offered out of core hours.

IT Service Desk opening times

The IT Service Desk is located on the 1st Floor of the Library and provides in person help. This service is provided by Information Technology and is subject to availability.