Fines
Why we charge fines
It is important to our LRC borrowers to obtain access to material as quickly as possible. Our loan periods and holds systems are designed to circulate a finite number of items as fairly and quickly as possible. We charge fines on some overdue loans to deter anyone from keeping materials longer than allowed and enable others to use them.
Any income from fines is reinvested in the LRC.
Be fair and avoid fines!
- Keep the slip or (email if selected) after each loan transaction as a record
- Check due dates and renew loans online 24/7 via the link on the LRC homepage or the Enterprise catalogue
- Check your University email account regularly for LRC messages - you may be asked to return an item before its original due date if someone else wants it
- Do not lend your card to anybody else - you are liable for all items on your account returned late
If you have enquiries about your loans please contact us as soon as you can.
Current fines
The following fines are charged on LRC items returned late.
|
Item type |
Fine |
|
Standard loan items |
RM1 per day when they have been recalled and are overdue External card holders are charged RM1 per day on the late return of all Standard and Term loan items |
|
7-day loan items |
RM1 per day |
|
Overnight loan items |
RM3 per day or part of a day |
| Items assumed lost |
RM100 |
The maximum fine per item is RM30.
Charges for lost items
You will be charged for replacement of any lost items.
If you lose a LRC book or other type of publication, or damage it beyond repair, you will be charged for its replacement. Please contact us if you think you may have lost an item you have borrowed.
Charge for lost/damaged books, DVDs, etc is the original purchase price (or standard replacement charge of RM100) + RM10 processing fee per item.
Charge for lost journals is full replacement cost.
We reserve the right to charge the full replacement cost of an item that has been lost. It is not possible to refund payments for lost items if subsequently found.
How to pay your fines or charges
Pay your fines or charges (of any amount) at the Information Desk during staffed hours only. Methods of payment accepted are via credit card, debit card or e-wallet. Please retain the receipt after payment.