MQM3IL07: Project and Change Management

Module code: MQM3IL07

Module provider: Leadership, Organisations and Behaviour; Henley Business School

Credits: 0

Level: 6

When you'll be taught: Full year

Module convenor: Dr Sinem Bulkan, email: s.bulkan@henley.ac.uk

Pre-requisite module(s):

Co-requisite module(s):

Pre-requisite or Co-requisite module(s):

Module(s) excluded:

Placement information: No placement specified

Academic year: 2024/5

Available to visiting students:

Talis reading list:

Last updated: 19 November 2024

Overview

Module aims and purpose

This module forms part of the Henley Executive Diploma in Managing Business Transformation (Improvement Leader Apprenticeship), as such, sets out to provide the knowledge, skills and behaviours required by Improvement Leaders/Change Managers/Business Transformation managers in today’s world, in relation to Project and Change Management. The module is designed to meet the learning outcomes of the Improvement Leader Apprenticeship Standard.

The module covers the principles of project and change management as part of the organisation’s long-term strategy for business transformation. The module will equip learners with the skills and knowledge required to plan and lead successful projects in their work context. The module is designed around several interrelated topics such as project selection and scoping, project and change management, structured project reviews, coaching improvement projects and coaching others leading improvement projects. It aims to develop the learner’s approach to assessing the organisation’s approach to project and change management, and to identify recommendations for the improvement. 

The module also extends the knowledge and understanding of Project Portfolio Infrastructure and Management (Governance methods, Cross-functional project assessment, executive and midlevel management engagement), Resistance to Change, Organisational Culture and Change Techniques, as well as developing the skills to manage the scope, schedule, cost, and risk of improvement projects to enable effective monitoring, milestone achievement, and project success. The module also aims to evaluate the project and change management steps taken and recognise the future intervention steps to execute for sustainability of the transformation strategy. 

Key behavioural skills – drive for results, team working, professionalism and safe working –are strongly outlined throughout the module.

Module learning outcomes

By the end of the module, it is expected that the student will be able to:

1. Develop knowledge and understanding of the principles of project and change management for the organisation’s long-term strategy for transformation.

2. Develop knowledge and understanding of project selection and scoping, to identify and prioritise improvement opportunities that align with the organisational strategy. 

3. Develop the knowledge and understanding of the importance of structured project reviews.

4. Develop the knowledge and understanding of project portfolio infrastructure and management, resistance to change, and using change management techniques. 

5. Develop the skills to engage the leadership team with identifying improvement opportunities. 

6. Develop the skills to plan and manage an improvement programme with appropriate levels of governance.

7. Develop the skills to apply processes for managing a portfolio of improvement projects including reporting, escalation, audit, and risk management/mitigation. 

8. Develop the skills to coach L5 improvement projects and to coach L5 coaches (coaching a L4 improvement project).

9. Develop the skills to assess the organisation’s approach to change management and identify recommendations for improvement. 

Module content

The module covers the following topics:

• Project Selection and Scoping (Business Performance Metrics, Identification and Prioritisation)

• Project Management Principles (including programme management, governance, reporting and escalation, audit, and risk management/mitigation)

• Project Management Life-Cycle Elements

• Project Portfolio Infrastructure and Management (Governance methods, Cross-functional project assessment, executive and midlevel management engagement)

• Structured Project Reviews

• Coaching Projects and Coaching Others who Coach Improvement Projects

• Performance Measurement and Project Performance Issues

• Change Management Principles and Models

• Resistance to Change

• Organisational Culture and Change Techniques

• Evaluation of Project and Change Management Practices 

-The topics are specifically linked to the behavioural skills (Drive for results, team working, professionalism and safe working).

-The content should be mapped against the OFSTED requirements (British values / Safeguarding / Prevent / Maths / English).

-The content should acknowledge limitations and challenges to the approaches discussed within the module content (e.g., limitations of programmatic and project-based approaches to change management and emergent change.)

Structure

Teaching and learning methods

Teaching and learning takes place through a blended learning approach. The teaching and learning methods comprise a combination of self-study via a range of online materials on the Canvas learning platform, face-to-face workshops with Academic Faculty and Learning Coaches, and interaction with a Learning Coach (face-to-face and online) who supports the cohort throughout the module. Each person participates in a facilitated Action Learning sets either individually or in teams in week 4 of the module.
Materials on Canvas include content on-screen, videos, PowerPoint presentations, journal articles, book chapters, practical activities, e-portfolio, and reflection points.

Study hours

At least 7 hours of scheduled teaching and learning activities will be delivered in person, with the remaining hours for scheduled and self-scheduled teaching and learning activities delivered either in person or online. You will receive further details about how these hours will be delivered before the start of the module.

Please note the independent study hours above are notional numbers of hours; each student will approach studying in different ways. We would advise you to reflect on your learning and the number of hours you are allocating to these tasks.

Semester 1 The hours in this column may include hours during the Christmas holiday period.

Semester 2 The hours in this column may include hours during the Easter holiday period.

Summer The hours in this column will take place during the summer holidays and may be at the start and/or end of the module.

Assessment

Requirements for a pass

The work-based projects are not marked. Evaluation of the work-based project leads to a decision of ‘Proceed’ or ‘Revise’.  To gain a ‘Proceed’ the learner must satisfactorily meet the assignment brief requirements.

Any learning outcomes not achieved will be highlighted for the learner, so that it is clear that these learning outcomes should be addressed prior to reaching Gateway for the End Point Assessment (EPA).

Learners may revise their project as many times as necessary, as they progress through the programme. However, only one resubmission will be evaluated, and feedback provided by the Learning Coach (see reassessment arrangements, below).

Summative assessment

Penalties for late submission of summative assessment

There is no penalty for late submission. However, if learners are at risk of missing the deadline, they are asked to submit an ECF (Exceptional Circumstances Form) requesting a 14-day extension.

Formative assessment

Formative assessment is any task or activity which creates feedback (or feedforward) for you about your learning, but which does not contribute towards your overall module mark.

One 1500-word Work-Based Project, for which formative feedback will be provided.

Reassessment

Additional costs