MQM1IL03: Measurement Systems

Module code: MQM1IL03

Module provider: Leadership, Organisations and Behaviour; Henley Business School

Credits: 0

Level: 6

When you'll be taught: Full year

Module convenor: Dr Sinem Bulkan, email: s.bulkan@henley.ac.uk

Pre-requisite module(s):

Co-requisite module(s):

Pre-requisite or Co-requisite module(s):

Module(s) excluded:

Placement information: No placement specified

Academic year: 2024/5

Available to visiting students:

Talis reading list:

Last updated: 19 November 2024

Overview

Module aims and purpose

This module forms part of the Henley Executive Diploma in Managing Business Transformation (Improvement Leader Apprenticeship), and as such, sets out to provide the knowledge, skills and behaviours required by Improvement Leaders/Change Managers/Business Transformation managers in today’s world, in relation to Measurement Systems. The module is designed to meet the learning outcomes of the Improvement Leader Apprenticeship Standard.

The module covers the application of measurement systems analysis, and business benefits (net present value, activity-based costing). It aims to develop the learner’s approach to building the organisation’s knowledge and skills in terms of measurement analysis and to assess the organisation’s approach to calculating business benefits associated with improvement programmes and make recommendations for the improvement. Additionally, the module covers the aspects of the understanding of business performance measures and cost benefit analysis. 

Key behavioural skills – drive for results, professionalism, strategic thinking – for effective application of measurement systems and the identification and communication of the business benefits are strongly outlined throughout the module. The learner therefore gains knowledge and understanding of how to plan and implement measurement systems analysis at unit/business/corporate level focusing not just on techniques and tools, but also on sustainable behavioural outcomes.

Module learning outcomes

By the end of the module, it is expected that the student will be able to:

1. Develop knowledge and understanding of the value and importance of measurement systems analysis. 

2. Develop knowledge and understanding of the application of the audit measurement system.

3. Develop knowledge and understanding of the identification, calculation and communication of business benefits associated with improvement programmes.

4. Develop the skills to be able to draw conclusions and recommendations and build the organisation’s skills in terms of measurement system analysis.

5. Develop the skills to assess the organisation’s approach to calculating business benefits and make recommendations for improvement. 

6. Develop an awareness of key behavioural skills needed for effective process management: drive for results, professionalism, and strategic thinking.

Module content

The module covers the following topics:

• Business Benefits (Net Present Value, Activity Based Costing)

• Identification and Communication of Financial and Non-Financial Benefits

• Measurement Systems (Measurement Systems Analysis, Audit Measurement System, Validity of Measurement Systems)

• Business Measures (Financial Measures, Business Performance Measures)

• Cost Benefit Analysis

• Process variation, Measurement Variation

• Measurement Error

-The topics should be specifically linked to the behavioural skills (Drive for results, professionalism, strategic thinking).

-The content should be mapped against the OFSTED requirements (British values / Safeguarding / Prevent / Maths/English).

-The content should acknowledge limitations and challenges to the approaches discussed within the module content.

Structure

Teaching and learning methods

Teaching and learning takes place through a blended learning approach. The teaching and learning methods comprise a combination of self-study via a range of online materials on the Canvas learning platform, face-to-face workshops with Academic Faculty and Learning Coaches, and interaction with a Learning Coach (face-to-face and online) who supports the cohort throughout the module. Each person participates in a facilitated Action Learning sets either individually or in teams in week 4 of the module.
Materials on Canvas include content on-screen, videos, PowerPoint presentations, journal articles, book chapters, practical activities, e-portfolio, and reflection points.

Study hours

At least 7 hours of scheduled teaching and learning activities will be delivered in person, with the remaining hours for scheduled and self-scheduled teaching and learning activities delivered either in person or online. You will receive further details about how these hours will be delivered before the start of the module.

Please note the independent study hours above are notional numbers of hours; each student will approach studying in different ways. We would advise you to reflect on your learning and the number of hours you are allocating to these tasks.

Semester 1 The hours in this column may include hours during the Christmas holiday period.

Semester 2 The hours in this column may include hours during the Easter holiday period.

Summer The hours in this column will take place during the summer holidays and may be at the start and/or end of the module.

Assessment

Requirements for a pass

The work-based projects are not marked. Evaluation of the work-based project leads to a decision of ‘Proceed’ or ‘Revise’.  To gain a ‘Proceed’ the learner must satisfactorily meet the assignment brief requirements.
Any learning outcomes not achieved will be highlighted for the learner, so that it is clear that these learning outcomes should be addressed prior to reaching Gateway for the End Point Assessment (EPA). 
Learners may revise their project as many times as necessary, as they progress through the programme. However, only one resubmission will be evaluated, and feedback provided by the Learning Coach (see reassessment arrangements, below).

Summative assessment

Penalties for late submission of summative assessment

There is no penalty for late submission. However, if learners are at risk of missing the deadline, they are asked to submit an ECF (Exceptional Circumstances Form) requesting a 14-day extension.

Formative assessment

Formative assessment is any task or activity which creates feedback (or feedforward) for you about your learning, but which does not contribute towards your overall module mark.

One 1500-word Work-Based Project, for which formative feedback will be provided.

Reassessment

Additional costs