MQ1UMO: Personal Effectiveness: Understanding Myself and Others

Module code: MQ1UMO

Module provider: Leadership, Organisations and Behaviour; Henley Business School

Credits: 40

Level: Level 1 (Certificate)

When you'll be taught: Full year

Module convenor: Dr Dorota Bourne, email: dorota.bourne@henley.ac.uk

Pre-requisite module(s):

Co-requisite module(s):

Pre-requisite or Co-requisite module(s):

Module(s) excluded:

Placement information: No placement specified

Academic year: 2024/5

Available to visiting students:

Talis reading list:

Last updated: 28 May 2024

Overview

Module aims and purpose

Informed heavily by coaching practice and theory, this module explores what it means to have a professional presence; to reflect on the self as an individual and what this means in terms of personal practices and to explore ways of developing more effective working relationships. The module will explore themes including managing difficult conversations, self-motivation and management, active listening and open questioning (coaching conversations), managing up. It will help students to engage with concepts around wellbeing and stress to increase resilience in the context of their work and studies. It will also seek to develop time management skills to support better planning and scheduling.  

Aims: 

In this module, students will develop a better understanding of themselves and their interactions with others to improve and master their professional presence and management skills.   

The module aims to: 

• Provide students with the knowledge and skills necessary for the planning and the implementation of one’s professional and personal development.  
• Effectively communicate using a variety of communication forms and channels (oral, written, face to face, digital) in a range of contexts such as one on one, groups or conflict situations. 
• Allow students to shape their presence and brand as leader during these interactions. 
• Provide students with a toolkit of techniques to influence and persuade others such as negotiation and goal setting skills. 
• Lay the foundation for Year 2 – Personal Effectiveness as a Leader. 

Module learning outcomes

By the end of the module the student will be able to: 

• Use appropriate frameworks and theories to analyse own interpersonal skills and gain deeper understanding of own strengths and development needs. 
• Evaluate theories of learning styles and apply to self and others. 
• Evaluate models of emotional and social intelligence and their use in the workplace 
• Demonstrate interpersonal skills awareness, including effective listening, influencing techniques, negotiating and persuasion.  
• Design and implement a personal development plan with defined measures, to improve interpersonal skills and take charge of own personal and professional development to  
• Manage time, set goals, prioritise activities and undertake forward planning in a business environment with a focus on outcomes.   

Module content

Students will be required to analyse, plan and implement a personal development plan that can be used throughout the duration of their studies to promote self-awareness and personal development. Themes related to personal development, growth and learning will be examined through self-awareness and reflection, in order to explore how to contribute to personal and organisational performance. They will also identify theory and models that will inform their thinking about the self and personal development.  

• To meet the apprenticeship standards, the following additional learning outcomes will be covered during the teaching of the module: 
• Increased self-awareness and emotional control. 
• Align personal development objectives to the organisational strategy. 
• Understand how to shape common purpose, as well as approaches to conflict management and dispute resolution. 
• Apply influencing and persuading skills, to the dynamics and politics of personal interactions. 
• Evaluate negotiation strategies and practise these.  

Structure

Teaching and learning methods

Students will be guided, but not directed in their investigations. A formal learning pathway is provided consisting of both self-directed learning, online sessions and live face to face workshops. Students will be guided by the course facilitators as well as the apprenticeship tutor who will support them in the application of new knowledge into the workplace. The students will also be required to demonstrate learning to peers through presentations and group discussions. 

Study hours

At least 21 hours of scheduled teaching and learning activities will be delivered in person, with the remaining hours for scheduled and self-scheduled teaching and learning activities delivered either in person or online. You will receive further details about how these hours will be delivered before the start of the module.

Please note the independent study hours above are notional numbers of hours; each student will approach studying in different ways. We would advise you to reflect on your learning and the number of hours you are allocating to these tasks.

Semester 1 The hours in this column may include hours during the Christmas holiday period.

Semester 2 The hours in this column may include hours during the Easter holiday period.

Summer The hours in this column will take place during the summer holidays and may be at the start and/or end of the module.

Assessment

Requirements for a pass

Students need to achieve an overall module mark of 40% to pass this module.

Summative assessment

Penalties for late submission of summative assessment

This module is subject to the Penalties for late submission for Postgraduate Flexible programmes policy, which can be found at:

https://www.reading.ac.uk/cqsd/-/media/project/functions/cqsd/documents/qap/penaltiesforlatesubmissionpgflexible.pdf

The Module Convenor will apply the following penalties to work submitted late:

• where the piece of work is submitted up to one calendar month after the original deadline (or any formally agreed extension to the deadline): 10% of the total marks available for that piece of work will be deducted from the mark; 
• where the piece of work is submitted more than one calendar month after the original deadline (or any formally agreed extension to the deadline): a mark of zero will be recorded.

You are strongly advised to ensure that coursework is submitted by the relevant deadline. You should note that it is advisable to submit work in an unfinished state rather than to fail to submit any work.

Formative assessment

Formative assessment is any task or activity which creates feedback (or feedforward) for you about your learning, but which does not contribute towards your overall module mark.

Reassessment

Additional costs