IF0EIS: Enhanced Interpersonal Skills

Module code: IF0EIS

Module provider: International Study and Language Institute

Credits: 0

Level: F

When you’ll be taught: Double Presentation: Semester 1, and Summer

Module convenor: Ms Nurul Akmar Asmi, email: n.a.asmi@reading.edu.my

Pre-requisite module(s):

Co-requisite module(s):

Pre-requisite or Co-requisite module(s):

Module(s) excluded:

Placement information: NA

Academic year: 2024/5

Available to visiting students: No

Talis reading list: No

Last updated: 12 March 2025

Overview

Module aims and purpose

Effective interpersonal skills are important for personal and professional reasons. This module helps to develop students' communication skills for practice with individuals, groups, and communities. Furthermore, students' awareness of and capacity to reflect upon the use of interpersonal communication can be developed. 

Module learning outcomes

By the end of the module, it is expected that students will be able to:

1. Describe the components of effective interpersonal communication skills
2. Apply interpersonal skills of giving feedback, receiving criticism, and resolving conflicts

Module content

• Introduction to personal skills 
• Sending interpersonal messages 
• Listening and reading nonverbal messages 
• Providing feedback 
• Leading 
• Valuing diversity 
• Problem-solving 

Structure

Teaching and learning methods

The module will be taught through a combination of in class lectures and seminars (discussions or presentations). Seminars allow students to work through examples at their own pace and through group discussion.

This module is taught twice to two different cohorts of students - first in Semester 1 and 2 and then repeated in Semester 3. The 80 study hours are listed for the first iteration of teaching in Semester 1 and 2, and these same study hours are repeated for the second iteration of teaching in Semester 3.

You will be required to complete a total of 80 hours (inclusive of 50 hours of independent study) for this module to successfully graduate from the University of Reading Malaysia campus in satisfaction with the Malaysian regulatory credit requirements.

Study hours

At least 16 hours of scheduled teaching and learning activities will be delivered in person, with the remaining hours for scheduled and self-scheduled teaching and learning activities delivered either in person or online. You will receive further details about how these hours will be delivered before the start of the module.

Please note the independent study hours above are notional numbers of hours; each student will approach studying in different ways. We would advise you to reflect on your learning and the number of hours you are allocating to these tasks.

Semester 1 The hours in this column may include hours during the Christmas holiday period.

Semester 2 The hours in this column may include hours during the Easter holiday period.

Summer The hours in this column will take place during the summer holidays and may be at the start and/or end of the module.

Assessment

Requirements for a pass

Students need to achieve an overall module mark of 40% to pass this module.

Summative assessment

Penalties for late submission of summative assessment

The Support Centres will apply the following penalties for work submitted late:

Assessments with numerical marks

• where the piece of work is submitted after the original deadline (or any formally agreed extension to the deadline): 10% of the total marks available for that piece of work will be deducted from the mark for each working day (or part thereof) following the deadline up to a total of three working days;
• the mark awarded due to the imposition of the penalty shall not fall below the threshold pass mark, namely 40% in the case of modules at Levels 4-6 (i.e. undergraduate modules for Parts 1-3) and 50% in the case of Level 7 modules offered as part of an Integrated Masters or taught postgraduate degree programme;
• where the piece of work is awarded a mark below the threshold pass mark prior to any penalty being imposed, and is submitted up to three working days after the original deadline (or any formally agreed extension to the deadline), no penalty shall be imposed;
• where the piece of work is submitted more than three working days after the original deadline (or any formally agreed extension to the deadline): a mark of zero will be recorded.

Assessments marked Pass/Fail

• where the piece of work is submitted within three working days of the deadline (or any formally agreed extension of the deadline): no penalty will be applied;
• where the piece of work is submitted more than three working days after the original deadline (or any formally agreed extension of the deadline): a grade of Fail will be awarded.

The University policy statement on penalties for late submission can be found at: https://www.reading.ac.uk/cqsd/-/media/project/functions/cqsd/documents/qap/penaltiesforlatesubmission.pdf

You are strongly advised to ensure that coursework is submitted by the relevant deadline. You should note that it is advisable to submit work in an unfinished state rather than to fail to submit any work.

Formative assessment

Formative assessment is any task or activity which creates feedback (or feedforward) for you about your learning, but which does not contribute towards your overall module mark.

Tasks completed in the seminar sessions will result in peer and tutor feedback. 

Reassessment

Additional costs