PMMML1-Management and leadership in healthcare

Module Provider: Pharmacy
Number of credits: 20 [10 ECTS credits]
Level:7
Terms in which taught: Spring term module
Pre-requisites: PMMPS1 Professional skills for healthcare practice
Non-modular pre-requisites:
Co-requisites:
Modules excluded:
Current from: 2023/4

Module Convenor: Miss Kate Fletcher
Email: k.e.fletcher@reading.ac.uk

Type of module:

Summary module description:

This module aims to provide an overview of the role of management and leadership in healthcare practice.  Students will undertake 50% of the module as experiential learning to embed knowledge, skills and behaviours in undertaking projects in the workplace.  Students will be supported to reflect on their experiences by developing a professional portfolio of experiential learning which will be used throughout the MSc programme.  This module will be studied at the University of Reading and within local clinical pharmacy healthcare providers.

Aims:

This module aims to provide an overview of the role of management and leadership in healthcare practice.  Students will undertake 50% of the module as experiential learning to embed knowledge, skills and behaviours in undertaking projects in the workplace.

Assessable learning outcomes:

Knowledge:

1. Discuss the difference between management and leadership, referencing relevant competency frameworks


2. Discuss approaches to attending, chairing and minuting meetings for effective dissemination of information


3. Describe approaches to managing conflict


4. Describe the role that organisational culture has in reference to management and leadership styles


5. Explain the role of key performance indicators in medicines optimisation with reference to the international context


6. Discuss approaches to self-management and self-development for healthcare professionals

 

Skills

1. Reflect critically on your own strengths and weaknesses in management and leadership, identifying models which best suit your preferred styles


2. Critically appraise the management and leadership of productive team working


3. Reflect on the key characteristics of managers and leaders who drive effective working, individually and for teams


4. Demonstrate an appreciation of working across boundaries, internally and externally, and how this affects service delivery and person-centred care


5. Demonstrate safe and effective communication skills with patients and other healthcare professionals


6. Demonstrate oral presentation skills to peers

 

Behaviours

1. Demonstrate a willingness to communicate effectively with patients and other healthcare professionals in a non-discriminatory manner


2. Demonstrate a proactive attitude to learning opportunities and working as part of a team


3. Demonstrate a reflective approach to case presentations, collaboratively supporting peers and receiving constructive criticism openly


4. Recognise own limitations and escalate concerns regarding a patient’s care to the appropriate named individual in a timely manner

Additional outcomes:

Outline content:

This module will focus on management and leadership in healthcare and how healthcare professionals can improve their own practice by understanding the wider organisational processes within which they work.

Global context:

This module will highlight the differences in international healthcare practice, supporting students to consider the International Pharmaceutical Federation’s Global Competency Framework in their local context.

Brief description of teaching and learning methods:

This module will use a range of teaching and learning methods including face to face lectures, workshops and tutorials.  In addition, there will be simulated learning to support communication skills development.  The remaining 50% of the time will be experiential learning, embedded in local healthcare providers, observing healthcare practice, researching pharmaceutical care plans and then reflecting on these patient cases with tutors, peers and/or other clinicians.

Contact hours:

	Autumn	Spring	Summer
Lectures		20
Work-based learning		100
Guided independent study:
Wider reading (directed)		20
Advance preparation for classes		20
Group study tasks		10
Essay preparation		10
Reflection		20
Total hours by term	0	200	0
Total hours for module	200

Summative Assessment Methods:

Method	Percentage
Written assignment including essay	50
Portfolio	50

Summative assessment- Examinations:

Summative assessment- Coursework and in-class tests:

1. Written reflective essay


2. Experiential learning portfolio

Formative assessment methods:

1. Presentation of pharmaceutical care plans prior to inclusion in experiential learning portfolio


2. Workplace-based assessments during experiential learning


3. Optional formative feedback on draft written reflective essay

Penalties for late submission:

The below information applies to students on taught programmes except those on Postgraduate Flexible programmes. Penalties for late submission, and the associated procedures, which apply to Postgraduate Flexible programmes are specified in the policy 'Penalties for late submission for Postgraduate Flexible programmes', which can be found here: https://www.reading.ac.uk/cqsd/-/media/project/functions/cqsd/documents/cqsd-old-site-documents/penaltiesforlatesubmissionpgflexible.pdf
The Support Centres will apply the following penalties for work submitted late:

• where the piece of work is submitted after the original deadline (or any formally agreed extension to the deadline): 10% of the total marks available for that piece of work will be deducted from the mark for each working day (or part thereof) following the deadline up to a total of five working days;
• where the piece of work is submitted more than five working days after the original deadline (or any formally agreed extension to the deadline): a mark of zero will be recorded.

The University policy statement on penalties for late submission can be found at: https://www.reading.ac.uk/cqsd/-/media/project/functions/cqsd/documents/cqsd-old-site-documents/penaltiesforlatesubmission.pdf
You are strongly advised to ensure that coursework is submitted by the relevant deadline. You should note that it is advisable to submit work in an unfinished state rather than to fail to submit any work.

Assessment requirements for a pass:

1. The written report must be passed at 50% with all essential criteria met


2. The experiential learning portfolio must be passed at 50% and contain all mandatory content

Reassessment arrangements:

Reassessment will be arranged promptly to not delay the next module’s experiential learning component.  Individualised timings may be required depending on the specific requirements for reassessment.

Additional Costs (specified where applicable):

Last updated: 30 March 2023