PMMPQ1-Promoting quality in healthcare practice

Module Provider: Pharmacy
Number of credits: 60 [30 ECTS credits]
Level:7
Terms in which taught: Summer term module
Pre-requisites: PMMPS1 Professional skills for healthcare practice
Non-modular pre-requisites:
Co-requisites:
Modules excluded:
Current from: 2022/3

Module Convenor: Miss Kate Fletcher
Email: k.e.fletcher@reading.ac.uk

Type of module:

Summary module description:

This module aims to provide an overview of the how healthcare professionals can promote quality in clinical practice, through research, audit, service evaluation and quality improvement methodologies.  Students will undertake 50% of the module as experiential learning to embed knowledge, skills and behaviours in undertaking projects in the workplace.  Students will be supported to reflect on their experiences by developing a professional portfolio of experiential learning which will be used throughout the MSc programme.  This module will be studied at the University of Reading and within local clinical pharmacy healthcare providers.

Aims:

This module aims to provide an overview of the how healthcare professionals can promote quality in clinical practice, through research, audit, service evaluation and quality improvement methodologies.  Students will undertake 50% of the module as experiential learning to embed knowledge, skills and behaviours in undertaking projects in the workplace.

Assessable learning outcomes:

Knowledge:

1. Discuss the difference between research, audit, service evaluation and quality improvement


2. Describe the role of the pharmacy team in promoting the use of projects to support quality in healthcare


3. Describe the role of clinical governance and risk management in the UK


4. Describe the processes involved in change management in response to recommendations from projects

 

Skills

1. Design and undertake a small-scale project at a local healthcare provider


2. Critically appraise the results of the small-scale project in relation recommendations for change


3. Critique the process of undertaking a project in relation to the international agenda for medicines management


4. Demonstrate safe and effective communication skills with patients and other healthcare professionals


5. Demonstrate oral presentation skills to peers

 

Behaviours

1. Demonstrate a willingness to communicate effectively with patients and other healthcare professionals in a non-discriminatory manner


2. Demonstrate a proactive attitude to learning opportunities and working as part of a team


3. Demonstrate a reflective approach to case presentations, collaboratively supporting peers and receiving constructive criticism openly


4. Recognise own limitations and escalate concerns regarding a patient’s care to the appropriate named individual in a timely manner

Additional outcomes:

Outline content:

This module will focus on how healthcare professionals can improve quality through research, audit, service evaluation and quality improvement.

Global context:

This module will highlight the differences in international healthcare practice, supporting students to consider the International Pharmaceutical Federation’s Global Competency Framework in their local context.

Brief description of teaching and learning methods:

This module will use a range of teaching and learning methods including face to face lectures, workshops and tutorials.  The remaining 50% of the time will be experiential learning, embedded in local healthcare providers, where students will undertake an original research project in a clinical area. With the support and guidance of a project supervisor/s, students will lead the design and execution of the project. Support will be provided throughout the project through regular one-to-one meetings with the project supervisor/s.  An opportunity to receive feedback on the written assignments before their submission will be offered.

Contact hours:

	Autumn	Spring	Summer
Lectures			20
Tutorials			10
Project Supervision			50
Supervised time in studio/workshop			10
Guided independent study:
Wider reading (independent)			40
Wider reading (directed)			40
Preparation for presentations			20
Carry-out research project			300
Dissertation writing			100
Reflection			10
Total hours by term	0	0	600
Total hours for module	600

Summative Assessment Methods:

Method	Percentage
Written assignment including essay	50
Portfolio	30
Project output other than dissertation	10
Oral assessment and presentation	10

Summative assessment- Examinations:

1. Oral presentation of small-scale project undertaken


2. Project output: Conference style poster of small-scale project undertaken

Summative assessment- Coursework and in-class tests:

1. Written report of small-scale project undertaken


2. Experiential learning portfolio

Formative assessment methods:

1. Presentation of pharmaceutical care plans prior to inclusion in experiential learning portfolio


2. Workplace-based assessments during experiential learning


3. Optional formative feedback on draft written project report


4. Optional formative feedback on draft poster

Penalties for late submission:

The below information applies to students on taught programmes except those on Postgraduate Flexible programmes. Penalties for late submission, and the associated procedures, which apply to Postgraduate Flexible programmes are specified in the policy £Penalties for late submission for Postgraduate Flexible programmes£, which can be found here: https://www.reading.ac.uk/cqsd/-/media/project/functions/cqsd/documents/cqsd-old-site-documents/penaltiesforlatesubmissionpgflexible.pdf
The Support Centres will apply the following penalties for work submitted late:

• where the piece of work is submitted after the original deadline (or any formally agreed extension to the deadline): 10% of the total marks available for that piece of work will be deducted from the mark for each working day (or part thereof) following the deadline up to a total of five working days;
• where the piece of work is submitted more than five working days after the original deadline (or any formally agreed extension to the deadline): a mark of zero will be recorded.

The University policy statement on penalties for late submission can be found at: https://www.reading.ac.uk/cqsd/-/media/project/functions/cqsd/documents/cqsd-old-site-documents/penaltiesforlatesubmission.pdf
You are strongly advised to ensure that coursework is submitted by the relevant deadline. You should note that it is advisable to submit work in an unfinished state rather than to fail to submit any work.

Assessment requirements for a pass:

1. The written report, poster and oral presentation must be passed at 50% overall, with all essential criteria met


2. The experiential learning portfolio must be passed at  50% and contain all mandatory content

Reassessment arrangements:

Reassessment will be arranged promptly to not delay the next module’s experiential learning component.  Individualised timings may be required depending on the specific requirements for reassessment.

Additional Costs (specified where applicable):

Last updated: 22 September 2022