Digital FAQs

Your username has two letters and six numbers, for example ab123456. The six numbers are the last six digits of your student number. You should receive your username as the last step of enrolment.

You set your own password during the last step of enrolment. You use the same password for everything.

You will receive this during the last step of enrolment.

Log into office.com. There will be a download link in on this website. This is valid until you leave the university and your account is closed.

Service	Where to log in	Log in as:	Password
RISIS	risisweb.reading.ac.uk	Before enrolment: DoB & student number After enrolment: Username	Before enrolment: security question After enrolment: Security question & password you set
Blackboard	bb.reading.ac.uk	username@student.reading.ac.uk	Normal password
Email	office.com	username@student.reading.ac.uk	Normal password
UoR Student app	within app	username@student.reading.ac.uk	Normal password
me@reading	Student.reading.ac.uk	username@student.reading.ac.uk	Normal password
WiFi (eduroam)		username@reading.ac.uk	Normal password
IT Self-service portal	uor.topdesk.net	Username	Normal password

Me@Reading student

Like Me@Reading applicant, Me@Reaing student is a place that you can access personalised (to your course) student news, information and events. You can also find links to other services like your inbox, student services, your timetable and more.

Access Me@Reading student

 

The Welcome app

The Welcome app contains everything you need to plan the perfect arrival and welcome period:

• View all events and activities taking place during the welcome period
• Create a bespoke welcome programme based on activities organised by your school of study, and the support and services that are available to you as a student at Reading.
• Plan your arrival journey and discover campus before you arrive
• Stay up to date with the latest news and updates sent straight to your mobile
• Quickly access and save your school information and introduction sessions from Head of School or Department

Find out more about the Welcome app

Download the Welcome app

 

The UoR Student app

The UoR Student app has been designed specifically for you and brings together essential information, helping you to stay organised, informed and connected during your study years.

The app delivers plenty of handy features right to your fingertips including:

• Your timetable
• A personalised newsfeed from the Me@Reading student portal
• Quick access to campus maps and location services
• Notifications of the most important news and updates
• Verify you are a students via the digital student card
• Convenient access to Essentials, your digital services, Inbox and support information

Find out more about the Student app

Download the Student app

Log into the self-service portal. You can log a ticket and DTS will get back to you. If you can’t log in, you can email it@reading.ac.uk instead.

For Blackboard issues, links to contact the TEL support team are located on Blackboard.

Most software can be requested from the self-service portal. Or you can run software without installing it from appsanywhere.reading.ac.uk, this is especially useful on university computers.

Once you have your username and password, you can connect to the University’s campus Wi-Fi network, Eduroam, which is available to all students. This is different to the Wi-Fi network found in your University halls. Please check your halls arrival information for details or check with your halls reception. 

To connect to Wi-Fi on any device:  

1. In your Wi-Fi settings, select "Eduroam" from the list of available networks (on Android you may also need to enter a domain – use radius.auth.reading.ac.uk).  
2. Enter your username (format: ab123456@reading.ac.uk) and the password you set up in RISIS)  
3. If you have any difficulties, you can visit reading.ac.uk/wifi or contact our IT Service Desk Team on 0118 378 6262.

If you're on campus, visit the Library DTS helpdesk. If you're not on campus, contact +44 (0) 118 378 6262