The University expects that you will attend teaching and learning events, which may be delivered in-person or online, and engage in the learning opportunities provided as part of your programme of study. It is your responsibility to manage your own attendance and engagement and the University is committed to providing opportunities and support to enable your success.

Sometimes things don't go to plan.  You may find yourself in a position where you need a helping hand to make that deadline or grade. Access advice and assistance with your studies and exams.

If you are concerned about your engagement in your studies, or your ability to catch up on missed activities, you are strongly advised to get in touch with your Academic Tutor or Student Support Coordinator (or Henley Helpdesk or ISLI Admin Office) who will advise on the support that is available to you.  They will also discuss with you whether it is appropriate to submit an Exceptional Circumstances request.

We offer a range of support to help you succeed.  Here are links to details of specialist support services available to you:

 

Your Academic Tutor 

Your academic tutor is there to support you, and is the best person to talk to if you have concerns about your studies.

Student Support Coordinators 

You can talk to your Student Support Coordinator or Henley / ISLI Programme Team for assistance and guidance on teaching and wellbeing issues. 

The University has a range of academic services to help you excel. From Study Advice and Maths Support to Peer Assisted Learning and Academic Liaison Librarians.

Peer Support    

Sometimes it’s easier to speak to someone your own age or to someone who has been through similar experiences to you.  We offer a range of peer support initiatives to get involved in.

Reading Students' Union

Reading Students' Union offer a confidential advice service that is independent from the university. They are able to support you and advise you with any concerns and challenges you may be facing.

The International Student Advisory Team 

Support for our International family. The international advisory team are there for you if you are feeling homesick or if you need help settling in to life and studying at Reading.

Counselling and Wellbeing

If you are worried and need to talk to someone, university counselling and wellbeing are a confidential counselling service, who are available for all students at the university.

Student Welfare

The student welfare team can help with a wide range of personal issues and are great starting point if you want to talk with someone.

Financial Support

The Student Financial support team are available to provide advice and support on money related matters.

 

Academic and support staff at the University have access to a range of data sets which can be used to help review attendance and engagement and to offer additional support where appropriate. This includes information on enrolment, module selection, attendance at in-person and online timetabled taught sessions, use of the virtual learning environment and submission of coursework.

Limited staff involved in the review of engagement data may also have access to a flag that indicates if you are registered with the Disability Advisory Service and you have given your consent for this information to be shared. This does not contain details of any disability you may have declared. Similarly, staff may have access to a flag that indicates that you have made an exceptional circumstances request within the last 12 months. This does not contain any details of any exceptional circumstances you may have declared.

Data Protection: Student Privacy Notice explains how your personal data is handled by the University and also contains details about your rights in respect of your personal data.

If a cause for concern is identified about your attendance or engagement the University will be in touch with you. In the first instance, this is likely to be via your university email and you may also be invited to a meeting with your academic tutor.

Your academic tutor will explore with you the reasons for any patterns of attendance or engagement that may seem concerning and will discuss options for support to help you to successfully re-engage with your studies.

If your attendance or engagement doesn’t improve or is particularly concerning, formal procedures may be instigated under the University’s Academic Engagement and Fitness to Study Policy. You will be advised in writing if you are entering a formal process. Reading Students' Union Advice service are available to support student's going through a formal process.

Attendance: The University has a legal obligation to monitor attendance and academic engagement for students who hold a Tier 4 / Student Route visa. The Home Office UK Visas and Immigration (UKVI) requirements mean that failure to academically engage in the course for which the visa was issued may put a student’s visa status at risk. Further advice for International students on suspension, withdrawal and attendance.

If you hold a Tier 4 / Student Route visa, please read and make sure you understand the University’s Immigration Compliance Policy and Tier 4/Student visa Academic Engagement Policy.

Please contact the International Student Advisory Team for further advice and guidance in relation to Tier 4 / Student Route visa requirements.

The University expects that you will attend teaching and learning events and engage in the learning opportunities provided as part of your programme of study. 

Additionally, there are some modules and programmes for which there are attendance and/or engagement requirements that are mandatory, for example when attendance is linked to accreditation or contributes to an assessment.

Your School, Department or Programme team will be able to advise you on the details if this applies to your course.